PLEASE NOTE: Before you call our Technical Support line, please try to have the following information available if you can (don't worry if you can't!), as it will enable us to help you more quickly:
Operating System version (e.g. Windows XP Pro or Home, Mac OS 10.4, Linux Debian 4.0 etc)
Make and Model of computer/server (e.g. Dell Dimension 4550, Apple Mac Mini, etc)
Error Message Text - Please write down EXACTLY what error you saw on screen.
If your question relates to Networking or Internet access, please also have this information:
Name of your ISP (Internet Service Provider) e.g. BT, Tiscali, AOL, Freeola etc.
Make & Model of your Broadband Modem/Router. (e.g. Netgear DG834, LinkSys WAG54G)
Before an Engineer visits, please make sure you know all relevant Usernames and Passwords for Email accounts, Broadband access, Routers, Servers etc.! If you don't have them, we can probably still help, but it may take a little longer...
Operating System version (e.g. Windows XP Pro or Home, Mac OS 10.4, Linux Debian 4.0 etc)
Make and Model of computer/server (e.g. Dell Dimension 4550, Apple Mac Mini, etc)
Error Message Text - Please write down EXACTLY what error you saw on screen.
If your question relates to Networking or Internet access, please also have this information:
Name of your ISP (Internet Service Provider) e.g. BT, Tiscali, AOL, Freeola etc.
Make & Model of your Broadband Modem/Router. (e.g. Netgear DG834, LinkSys WAG54G)
Before an Engineer visits, please make sure you know all relevant Usernames and Passwords for Email accounts, Broadband access, Routers, Servers etc.! If you don't have them, we can probably still help, but it may take a little longer...
Address: E.G. Systems, 67 Nelson Road, Southampton, Hampshire, SO15 3DY.
To book an Engineer, or discuss your requirements, between the hours of
9:00 a.m. - 7:00 p.m. Monday - Friday
9:00 a.m. - 1:00 p.m. Saturday
Telephone 02380 236091.
To book an Engineer, or discuss your requirements, between the hours of
9:00 a.m. - 7:00 p.m. Monday - Friday
9:00 a.m. - 1:00 p.m. Saturday
Telephone 02380 236091.
Out of hours: please leave a voicemail on the number above and it will be dealt with as soon as possible. Messages left out of hours will be dealt with the next working day.
For general email enquiries about how we can help, or to arrange a site visit or repair collection,
please > > CLICK HERE TO SEND US AN EMAIL < < by using our enquiries form.
(you can still use this form even if your email software isn't working!).
If you prefer to use your email client; for non-urgent general technical questions or non-urgent Engineer bookings (please include as much information as possible) you can email as at enquiries@egsys.co.uk
For general email enquiries about how we can help, or to arrange a site visit or repair collection,
please > > CLICK HERE TO SEND US AN EMAIL < < by using our enquiries form.
(you can still use this form even if your email software isn't working!).
If you prefer to use your email client; for non-urgent general technical questions or non-urgent Engineer bookings (please include as much information as possible) you can email as at enquiries@egsys.co.uk
an E.G. Systems company
"Leading by example..."
"Leading by example..."
Copyright © 2010 by E.G. Systems • All Rights reserved • E-Mail: enquiries@egsys.co.uk
* conditions apply
Worried about cost?
Over 70% of our Home callouts are fixed for less than £50 !
Give us a call on
02380 236091
and we'll listen to what you can tell us about the problem, and give you an idea of cost before we visit so there are no nasty surprises.
Over 70% of our Home callouts are fixed for less than £50 !
Give us a call on
02380 236091
and we'll listen to what you can tell us about the problem, and give you an idea of cost before we visit so there are no nasty surprises.
Broadband OK but you have another problem for us to fix?
Our Remote Support software allows us to work on your PC/Mac via the Internet!
And, we'll give you a 35% Discount on our onsite rates if we use this method to fix your computer.
Our Remote Support software allows us to work on your PC/Mac via the Internet!
And, we'll give you a 35% Discount on our onsite rates if we use this method to fix your computer.
We close for Bank Holiday at 17:00, 24 Aug 2018 and re-open at 09:00, 28th Aug 2018.